In this issue
BEHAVIOURAL DESIGN
How implementing behavioural aspects into cabin
design can help airlines improve their profits,
as well as their passenger experiences
THE DISNEY
DIFFERENCE
The Disney Institute shares secrets of how to add
a little more magic into the customer experience,
and how best to achieve passenger personalisation
SEATING REVIEW
Your guide to all the latest seat launches and
concepts, as well as the newest accessories and
technologies that can enhance comfort
Aircraft interiors
IN T ER NAT IONA L
JUNE 2019
Safety
SQUEEZE?
ARE POLITICIANS AND THE PUBLIC JUSTIFIED IN
THEIR SAFETY CONCERNS AROUND SHRINKING
SEAT PITCHES, OUTDATED REGULATIONS
AND CHANGING PASSENGER SIZES?
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.COM
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