INTER V IEW
"It’s all about
collaborative
approaches"
aircraftinteriorsinternational.com
MARCH 2020 081
SAJIDA ISMAIL, BRITISH AIRWAYS’ HEAD OF
INFLIGHT PRODUCT, DISCUSSES THE AIRLINE’S
MAJOR CHANGES IN BUSINESS CLASS,
THE FUTURE FLIGHT EXPERIENCE, AND
THE VALUE OF SERVICE
Words by Ma r isa Ga rcia
/aircraftinteriorsinternational.com