SECURITY DAVID sSoaufend
Security is a priority, but entertainment venues also want to create
a welcoming atmosphere – how can the two needs be balanced?
H igh-profile terrorist atrocities,
such as at the Bataclan Theatre
in Paris, France, and the
Manchester Arena in the UK,
have exposed the sad truth
that like other public spaces, performing arts
venues can be a target. The challenge for these
businesses lies in protecting themselves and
their patrons while still presenting a welcoming
atmosphere – striking the right balance
between safety and obtrusiveness.
Anil Chitkara, president of US security
company Evolv Technology, says his clients
all ask the same question: ‘How do we protect
patrons, fans, visitors and staff without airportstyle
security?’ In recent years there has been
a move towards a culture of openness, with
lots of public spaces, such as lobbies and plazas.
“Strict airport-style security that locks down
open entrances and herds everyone through
checkpoints runs counter to the cultural
approach,” says Chitkara.
42 AUDITORIA 2020 VOLUME ONE