“The ability to manage our call profile from the app really allows us to be a company that is flexible, in one swift
movement I can change the routing of a hunt group or the members of a call queue group - This allows me to not
Zendesk. According to Forrester,
the customer experience of
being able to live chat directly
with your business makes them
2.8 times more likely to buy.
Customers who use live chat also
spend an average of 60% more
than other customers.
We have created the Flow
Widget because we are thinking
of our partners’ customers. It
displays your company’s contact
information, opening hours and
wait time in the phone queue in
real time. With the widget you
will be easy to reach, you won’t
risk missing a sale and you will
make it easier for your customers
by oering more communication
channels into your business.
Flow Widget is free and
as user-friendly as our other
products, and the settings are
easily adjusted in the Flow
admin tool. ere you can
choose which number to display,
worry about the day to day staffing of my office” SL, The Food Brands Group
add the company’s email
address, opening hours and even
change the colour of the widget.
is enables you as a channel
partner to add real value to your
customer’s user experience.
Join the movement -
Enabling resellers into 2019
Going into 2019 Telavox is really
excited about growth in the UK
market, adding more resellers
and continue to develop our
product. Telavox doesn’t profess
to be the cheapest in the market.
Flow is a premium quality
product giving the reseller the
ability to oer something special.
It’s not just ‘another string to the
bow’ but an elite product, giving
resellers the ability to provide top
class solutions for customers who
demand mobility, rich features
and user friendly experiences.
We have followed a pricing
structure that is modern and
“Our resellers are excited by the solution which allows
a true UC experience to be integrated to their client
base. The business is growing at a phenomenal rate
and we are looking to partner with other resellers that
want a true ‘different telephony platform’”.
Head of UK Channel, Richard Jones
honest, which is adapting
extremely well in the UK
market. Our research shows
that when you stack a telephony
deal with the features that we
oer as standard, against both
a Broadsoft and Asterix based
competitor, then customer RRP
is not a worry.
Our commercials and feature
set oer the customer a lot more
for their money but also allows
the reseller to earn more on the
Adding Flow to your
portfolio is easy. Telavox provide
full training, support and onboarding
with zero upfront costs
or commitments to the reseller.
We give you full support with
marketing material and sales
advice. Simply call or email and
we can start by giving you a
live demo of the Flow system so
you can see the true solution in
Give one of the team a call -
0203 026 1010 or e-mail
www.commsbusiness.co.uk February 2019 | Comms Business Magazine | 23