FROM THE EDITOR
Finding the last
of the ISDN
We’ve been talking about it for ve years but there is still an enormous amount of interest
in the ISDN and PSTN network switch-o which isn’t due to happen until 2025. I
recently spoke to some Channel representatives on the Comms Business Live stream
about the migration away from the traditional network and
several key themes emerged.
Firstly, most partners are winning customers from other partners and
are now transitioning customers from SIP to SIP, SIP to hosted, or hosted
to Microsoft services. According to Guy Miller, Director – Fibre for
Everyone at TalkTalk he doesn’t think the Channel knows where much
of the remaining ISDN is sitting, an estimated 6-10 million lines. For
the Channel to convert those lines BT would have to give them
up, something I can’t see happening without signi cant industry
Although the UK has been moving to IP at a snail’s pace it
has become clear that we can learn a lot from other markets
which have forced the transition in a shorter timescale. e
aggressive approach by countries like Germany have enabled
us to observe a full transition, whether we act on these
learnings is another question.
According to Dom Black, Senior Analyst at Cavell Group,
Germany were so focused on moving everyone to SIP they haven’t
got a great hosted story. Customers are still stuck on-premise with
SIP which may be a little bit cheaper, and e cient, but it isn’t
driving the full cloud experience that companies expect now.
If you are still on the fence as to whether you should start to
transition your customers, the time is now. If you don’t talk
to your customers about their options then someone else will.
Given the Stop-Sell is only three years away (2023) and it will
take time to transition customers to new services it is time to
If you missed the stream you can catch a round up of the
event on pages 48 & 50. e video is also available on the
Comms Business website.
Enjoy the issue
Publisher David Dungay
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Comms Business is the Channel resource for the B2B ICT market. From the vendor technologies through to distributor activities and service
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