JCT600 IMPLEMENTS AVAYA’S ACS SOLUTION
PRIVATELY-OWNED MOTOR FIRM JCT600 has invested over £1 million in a
new cloud-based communications system to further improve its level
of customer experience and legislative compliance.
The solution is powered by Halifax-headquartered Vapour Cloud in
strategic partnership with Leeds-based pure technology group (PTG).
With 50 locations in the north of England and representing 21 car
marques, the fourth-generation family business is now a £1bn brand.
Vapour and PTG recommended Avaya’s ACS Select solution. The
project precedes PTG’s project to design, deploy and support a Virtual
Desktop Infrastructure (VDI) within the Microsoft Cloud, to modernise
the IT and data management for JCT600.
Elaborating on the project background, Vapour’s CEO Tim Mercer
explained: “JCT600’s phone systems were previously updated on a
site-by-site basis, as necessary. However, this staggered telecoms
investment has resulted in inconsistencies when it comes to the
technology utilised and the potential level of service delivered. If left
unaddressed, this could have started to impact upon the qualities that
the brand is renowned for.”
“In deciding how to upgrade, JCT600 could have invested in a
traditional new phone system of course,” adds PTG’s sales director
Gary Saunders. “But who wants to buy expensive hardware when it’s
possible to invest in the cloud environment, benefi t from two disaster
recovery points for business continuity, and experience greater
fl exibility. Plus they’ll always operate on the best and latest version of
technology available, with SLA rates of 99.999%.”
L-R: Lee O’Conner (PTG), Chris Gensmantel (JCT600), Tim Mercer
(Vapour Cloud), Gary Saunders (PTG)
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Jola launches new Tariff
Checker Tool
JOLA HAS ADDED a range of
Three IoT and M2M SIMs to their
portfolio. Jola partners can
now order 4G data packages
on any mobile network, to
suit requirements from mobile
broadband to IoT. With such
a wide range of packages
available, Jola has launched a
new global tariff checker called
Tariff Tool, to make it easier for
resellers to fi nd the exact SIM
they need.
Lee Broxson (pictured), Jola’s
Sales Director commented,
“We are thrilled to have Three
onboard for mobile data. We are
seeing an increase in demand
for bespoke M2M and IoT SIM
packages, from resellers
selling to customers in security,
monitoring and public safety. Our
mission is to provide the channel
with the widest choice of costeffective
products, in selfserve
portals. Adding the Three
network further strengthens
this.”
/www.commsbusiness.co.uk
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