COMPANY PROFILE
Spitfi re provides Internet, telecoms and IP engineering solutions to businesses throughout the UK.
With an emphasis on engineering skills and customer service we aim to work with our partners
to build long-term business relationships with our mutual clients, delivering innovative, awardwinning
This approach has seen us grow from a start-up in 1988 to a business with a £26 million turnover
whilst retaining our independence and long-term approach to business partnerships.
We believe effi cient communications are key. We work with you to understand your customer
needs, undertaking a detailed analysis of their business and technical requirements before defi ning
the most effective solution, whether it be data connectivity, MPLS networks or hosted telephony.
To do this our sales and support teams are trained in a variety of engineering disciplines
including Cisco CCENT, CCNA and Security, giving us the expertise to deliver the correct long-term
solution for your customers.
a. Introduction to Spitfi re.
b. Cloud PBX Solutions.
c. MPLS and Managed WAN.
d. Avoiding Telephony Fraud.
3. On-site training and sales support from
highly trained Account Managers.
4. Exclusive seminars and events.
5. On-line ordering and portals.
How a Partner can add the product/service to
their portfolio
Each of our partners is different and so we
will agree a bespoke plan with you to help you
adopt Spitfi re’s service, covering everything
from marketing plans, sales training, detailed
engineering training and as much pre-sales
support as you require.
Additional information
Don’t just take our word for it!
John Morton, Sales & Business
Development Director of DSM GB Ltd, says:
“The account management we get from
Spitfi re is very good. Their product range is
what we wanted to augment our existing
service portfolio and they back it up with
outstanding support, which means our clients
are happy. It’s exactly the partnership with a
network provider that we were looking for.”
Interested in joining our existing happy
partners? Contact the Partner Team on
020-7501 3150 or partners@spitfi re.co.uk
PRODUCTS & SERVICES
u Call Recording
u Cloud Services/Software
u Ethernet/MPLS/EFM
u Fibre/SIP
u Hosted Telephony
u ISPs
u Leased Lines
u Mobile
solutions with signifi cant cost savings.
NETWORK SERVICES - SPITFIRE
www.spitfi re.co.uk
T: 020 7501 3150
E: partners@spitfi re.co.uk
@Spitfi rePartners
Overview of products and services
1. Comprehensive range of Ethernet Circuits:
• Fibre, EFM & FTTC using BTW, Colt, IFNL,
TalkTalk & Virgin
• Diverse routing provides complete resilience,
protecting against circuit, exchange or data
node failure
2. UK’s widest range of Broadband:
• ADSL, SDSL, FTTC & FTTP
• ‘Voice Approved’ dedicated SIP circuits
• Free back-up circuits, routers and
connection
3. Extensive telephony solutions, all with
assured end-to-end call quality:
• Spitfi re Hosted PBX 2.1
• 3CX Cloud PBX
• Resilient inbound & outbound SIP Trunks
• ISDN & analogue
4. IP Engineering solutions:
• Managed WAN solutions using MPLS, P2P &
IPSec VPN
• Cloud Connect for dedicated connectivity to
Azure, AWS etc.
• Network monitoring, fi rewalls, hosting
• Auto-failover from primary to back up
internet circuit
The unique selling points
1. All solutions covered by detailed SLA
detailing performance, response and repair
times.
2. Resilient core network links four
geographically diverse network nodes
using dual equipment vendors for a robust
architecture with direct access to the UK’s
major datacentres.
3. Support calls answered in average of 6
seconds by London based Cisco qualifi ed
technical team.
4. Personal, friendly and highly trained
Engineering Account Managers available
to help you as required, gaining a detailed
understanding of your business aims and
working with you to ensure that your goals
are met.
5. Enormous experience helping IT
companies take on voice and MPLS solutions.
The benefi ts to the Partner
1. Spitfi re will help you take on new products
and services, building your revenue streams.
2. Extensive hands-on practical training
covering:
56 | Channel Profi les 2019 www.commsbusiness.co.uk
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