PROFESSIONAL SERVICES - SUPPORT TO WIN
COMPANY PROFILE
Support to Win.tv is the managed support service from Train to Win.tv. Our portfolio has been
developed with the objective of helping businesses remove the headache and cost of supporting
communication services, providing expertise whenever its needed, enabling them to quickly and
seamlessly add new revenue streams without adding ongoing costs.
We’ve used our decades of expertise in training and development and merged it with an
unparalleled knowledge of communication services to create a truly differentiated support offering.
We provide a full portfolio of integrated, white labelled, managed services covering everything
from pre-sales, Project Management, and provisioning through to turn-key in life support. All of our
services are available on flexible commercial temrs including ongoing retainers or on a one-off adhoc
to the list of supported platforms & further
increased the portfolio of services we offer.
PRODUCTS & SERVICES
u Professional Services
project basis.
www.supporttowin.tv
T: 0333 006 9999
E: info@traintowin.tv
@SupporttowinTv
Overview of products and services
Support to Win.tv has a wide portfolio of
managed services covers all aspects
of communications customer lifecycle
management including:
• Provisioning and order management
• Pre-sales and solution design
• In-life support
• Professional services
• Virtual classrooms
• Installation and end user training services
We are certified on a wider array of UCaaS
platforms including Broadsoft, Gamma,
BTWC, NFON & Foehn and can support all
communication services including WLR,
broadband, ethernet, mobile, and Unified
Communications.
The unique selling points
Support to Win’s USP is our people, flexibility,
and breadth of knowledge. We provide true
expertise on a multitude of platforms and
networks, all delivered through a team of highly
skilled, experienced professionals on a flexible
commercial model. Our broad portfolio is easy to
consume, simple to quote and always delivered
to the highest possible standard.
The benefits to the Partner
Support to Win offers resellers the following key
benefits:
• Reduced operational cost
• Increased operational scalability and
flexibility
• Improved customer satisfaction
• Expertise on demand, whenever its needed
• Develop new revenue streams
How a Partner can add the product/service to
their portfolio
Adding support to win services to a reseller’s
portfolio is simple. We seamlessly integrate
into our customers businesses, becoming
an extension of their existing teams and
processes. All of our managed services are
available on either an ongoing or ad-hoc basis,
providing maximum flexibility.
Additional information
2018 was another stellar year for Support to
Win with revenues doubling through a series
of high-profile client wins. We also increased
the size of the team by over 50%, and
opened our new flag ship office in Fleet with
specialised on-site training facilities
Additionally, we added the Voice Factory
60 | Channel Profiles 2019 www.commsbusiness.co.uk
/www.supporttowin.tv
/www.commsbusiness.co.uk
link