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Event guide • 2021
1145-1215
Innovation: Our greatest gift in rebuilding the ground handling
The familiar world of 30 minute turnarounds and jam packed departure gates has disappeared almost
overnight. Now, with airline customers facing fragile load factors and reliant on restoring passenger
confidence in air travel: how do ground handling partners stay relevant? This session will hear practical
solutions that can help stations achieve greater flexibility, reliability and cost effectiveness through
innovation.
Panelists: Paul Bruton, Senior Consultant, Damarel, Guillaume Crozier, DVP Operations and Product
development, International Airport Operations, dnata
1200-1430 Virtual One-to-One Meetings
Content Sessions Block Two – 1430-1630
1430-1510
Covid comeback stories: Ground handling greatness under the new normal
We have survived the worst aviation industry crisis in living memory, but our ability to rebuild won’t be
as simple as picking up where we left off in 2019. The ground handling game has changed with reduced
workforce numbers, limited cashflow, more cargo and huge additional complexity looming under the ‘new
normal’. But if you are prepared to adapt, innovate and be open minded towards stakeholder collaboration
then fear not. This session will explore the rules of adaption.
Raul Barrera, Senior Vice President – Business Development, Menzies Aviation
1510-1520
Market Reconnect: Hosted by Aviaco GSE
Aviaco introduce their turn key solution will help you to restart your operations again after Covid. The
initiative offers refurbished GSE, refurbishment on site, technical support, spare parts support or anything
other service-related to make your GSE fleet working again.
Danny Vranckx, Chief Executive Officer, Aviaco GSE
1525-1550
Covid comeback stories: Navigating troubled aviation waters – the Toronto Pearson International
Airport story
Toronto Pearson has initiated a multi-layered approach in response to the pandemic, which focuses on
achieving agility through stakeholder collaboration. The approach identifies working smart, stay ahead
of the many healthily airport requirements and profitably as key elements. The session will look at the
plan and how it’s helping airport, handlers, airlines and suppliers safeguard their positions in another
challenging year.
Fabbio Mifsud, Manager Ground Handling Programme, Greater Toronto Airports Authority
1555-1620
Leadership: ‘Nobody trained me for this’– leadership tips to tackle the new normal
Aviation business leaders have seen it all in the past 12 months as their world was turned upside down
by a cruel pandemic. After the trauma of lay off/furlough and implementing survival strategies for their
stations- what comes next? This session will seek proactive steps you can take to adapt to changed
circumstances including negotiation strategies, rebuilding workforce morale and being on the leading edge
of innovation.
Desiree Perez, Leadership Coach & Aviation Consultant, Level Up Your Potential
1625-1705
GSE: An equipment strategy for enabling an effective restart
How does the GSE gameplan need to change as ground handlers reconfigure their operations to cope
with sudden schedule changes, reduced manpower and greater cargo demand? This session will assess
how suppliers can help their customers deliver their quest for agility. We’ll look at GSE product innovation
following the pandemic and the role of telematics and data capture in ensuring optimum equipment usage.
Panellists: Fabbio Mifsud, Manager Ground Handling Programme, Greater Toronto Airports Authority;
Ittay Hayut, CEO, Hoopo; Jan De Leeuw, Managing Director North America, TCR; Joe Griffith, Commercial
Manager, Mallaghan Americas
1630-1800 Virtual One-to-One Meetings
Programme correct at time of going to press
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