JULY/AUGUST 2020 SERVITISATION
Above: Coborn
equipment by installing digital
services in their products.
Thanks to this partnership,
Coborn’s new digital services
help to improve the performance
of its diamond grinding
equipment and therefore
increase asset utilisation for
the customer. Delivering preemptive
service to each diamond
customer enables Coborn to
off er machines with guaranteed
performance and availability
targets. Each machine also
comes with an insurance policy
to support these guarantees.
Coborn is using EaaS to
deliver business solutions to
customers through a unique
blend of technology, fi nance,
and insurance off erings. This
unrivalled approach provides
a distinct level of tailored
customer support and services
whilst guaranteeing the
uptime of Coborn’s Intelligent
Machines. In turn, Coborn
customers will be able to
increase their productivity and
receive exactly the services
they need.
In the face of signifi cant
challenges – the pace of
technology change, growing
customer expectations and
increased competition –
Industry 4.0 is shaping the
future and is setting new
standards across all sectors.
The stakes are high – survival
in a constantly changing
environment with growing
competition.
IoT specialists like relayr can
guide manufacturers through
the servitisation transformation
process, imparting invaluable
advice as to how businesses
can start to take their fi rst
steps on the EaaS journey and
make a success of their new
business model.
For more information visit:
www.relayr.io, or watch
MM’s Live Panel event with
relayr and Make UK at
https://bit.ly/3doDElp.
to California
Manufacturing Technology Consulting®,
smarter factories off er the ability to increase
employment by two to four times (note: these
numbers apply to manufacturers as a whole).
Boosting productivity is a key factor for the
UK. A report issued by the Government Offi ce for
Science states that the UK has seen productivity
fall across the economy as a whole, and especially
in services. Moreover, the top 25% of businesses
in each sub-sector are approximately two to fi ve
times more productive than the bottom 25%.
In light of these fi gures, servitisation provides
real business value for OEMs, servicers, and
operators that lie in top-line revenue growth
and bottom-line cost savings using equipment’s
digital capabilities.
Take Romford-based Coborn Engineering
Company Limited, a global provider of highprecision
engineered solutions for the diamond
industry. It formed a strategic alliance with relayr
to develop diamond grinding machines into smart
installed smart
machines to
deliver a preemptive
service
www.manufacturingmanagement.co.uk 35
/www.relayr.io
/3doDElp
/www.manufacturingmanagement.co.uk