LAST MILE
LOGISTICS
FORWARD DASH
Delta Cargo became the fi rst US passenger airline to offer door-to-door parcel
delivery nationwide in October. Felicity Stredder unwraps the story.
In late October, Delta Cargo
added another specialist
service to its portfolio,
becoming the fi rst US passenger
airline to launch a same-day
delivery service. The carrier
partnered with Atlanta-based
company Roadie to launch
DASH Door-to-Door: a 24/7
pick-up and delivery service,
from a business or home in
Atlanta to over 55 cities in the
US, with plans already in the
pipeline to offer the service to
dozens more cities by the end
of this year.
The service
Delta DASH Door-to-Door
pairs TSA-approved drivers,
supplied by Roadie, with
air cargo to create
what it claims is the
32 December 2019
speediest door-to-door delivery
service in America – and at
a competitive price. What’s
more, the service is booked
easily online, asserts Matt
Weisenburg, Delta’s Director –
Cargo Strategy and Alliances.
“All bookings are made
via deltacargo.com where
customers can see the options
for Delta fl ights on a given
day and estimated pick-up and
delivery time to ensure the
timeframe fi ts their need.
Once the booking is
confi rmed, a Roadie
driver is dispatched to pick up
the shipment and drop it off at
the Delta Cargo DASH offi ce,”
he explains of the process.
“Delta Cargo agents then load
the shipment on to its booked
fl ight, and Roadie is there to
retrieve the item from the
cargo offi ce and deliver to the
customer on the fi nal mile.” He
notes that pick up and delivery
must be within 60 miles of the
airport, adding that customers
can track the package through
its entire journey in real-time
on deltacargo.com.
The service was created for
time-critical shipments across
various industries, including
medical, manufacturing,
automotive and industrial parts,
with certain shipments naturally
excluded, like Live Animals,
Dangerous Goods, Human
Remains or those containing
cash or currency. Packages must
weigh less than
100 pounds
and measure
less than
/deltacargo.com
/deltacargo.com