COVER STORY
The billing system that gives you
complete
Flexibility. Scalability.
Profitability.
Made for the Channel
Privately owned and independent, Union Street is unquestionably the billing vendor for the
channel, explains Vincent Disneur, Head of Sales & Marketing for Union Street. Our solutions
are flexible and scalable, ensuring a perfect fit for start-ups through to large wholesalers.
Union Street has always been a
100 percent channel focused. We’re
independent, privately owned and
completely unaliated
with any other service
provider, ensuring
no conflict of
interest exists for
our CP partners.
New entrants
come and go,
billing vendors are
bought and sold,
but for 20 years
Union Street has
moved from strength
to strength. This is
demonstrated by our
consistent organic
growth in customer
base, revenue
and sta
levels.
We see the relationship we share with
our partners as symbiotic. Their success
is our success and their feedback guides
development of our products leading to
continual improvements. As aBILLity™
gets better, our user community grows.
It’s a virtuous circle.
By adopting this collaborative
approach, our user community has
grown to over 600 CP companies
and 3,500 users, making aBILLity™
the billing platform of choice for
channel CPs. We’re honoured and
very grateful that so many CPs trust
aBILLity™ to manage this crucial area
of operations.
To ensure aBILLity™ continues to
deliver new features that CPs need,
we continually plough high levels of
revenue back into R&D. For 2019
this will exceed £2 million.
Product development isn’t the only
area where we excel. Recognising the
importance of service delivery around
this business-critical software, we also
provide a comprehensive support wrap
with technical support, training and
consultancy services. These assist our
user community in leveraging maximum
value from our solutions.
In addition to this we provide
comprehensive online resources from our
service portal. Currently, this features
over 100 ‘how-to’ videos and 300
knowledge base articles and it’s growing
every day. We also regularly host events
for our partners, including our Streets
Ahead Roadshow and 2018’s Union
Street Partner Conference which was
attended by close to 80 partners.
SUPPORT YOU CAN
COUNT ON
Union Street backs aBILLity™
with an unrivalled support wrap
delivered by its 100-strong, UK
based team. This helps CPs
to reach their full potential,
maximising profitability and
productivity.
Training Support Consultancy
Account
Management
20 | Comms Business Magazine | April 2019 www.commsbusiness.co.uk
/www.commsbusiness.co.uk