CCOOMMMMSS N NEEWWSS
CAE COMPLETES NEW HQ PURCHASE
INFRASTRUCTURE TECHNOLOGY
SOLUTIONS provider CAE
Technology Services has
completed the purchase of a
new Headquarters that will see
the company move from Watford
to Hemel Hempstead between
now and Q3 of 2021.
This purchase comes after
the company reported strong
numbers for its financial year
ending June 2019. Turnover for
that period increased 28% from
£103.9m to £132.9m following
growth from multiple areas
driven by investments made in
the previous year.
The new facility in Hemel
increases the building capacity
from 18,000 square feet to
30,000 square feet and will
provide a home for central
business functions,
warehousing, configuration and
an enhanced state of the art
Service Desk and NOC
environment.
Speaking about the purchase
and its timing CAE Chief
Executive, Justin Harling
BYTES... 8×8 AND VIRGIN
TBI
TBI, the largest privately-held USbased
Master Agent, has announced
its expansion into the UK, focused
on technology distribution of next
generation services including cloud
communications, CPaaS, infrastructure,
colocation, SD-WAN and cybersecurity.
NGD
Nextgenaccess has announced the
completion and immediate availability of
a new 67 km high capacity carrier-neutral
fibre network. The route connects
Bradley Stoke in Bristol to NGD’s
hyperscale data centre in South Wales.
ARROW
Arrow has struck an EMEA distribution
agreement with cloud security solutions
provider Cyren to distribute its cloudbased
internet security products. Around
1.3 billion users globally rely on the
company`s security solutions to protect
against cyberattacks and data loss
each day.
MEDIA ANNOUNCE
LANDMARK DEAL
Xelion now offers WhatsApp integration
XELION UK CAN now offer
customers integration with
WhatsApp. The additional
functionality is simple to setup,
requiring little configuration.
Customers wishing to use the
service require WhatsApp
Business account number, and
place a WhatsApp link on their
website. When clicked the link
opens a WhatsApp
connection
providing a web
chat interface
through to the
Xelion hosted
telephony service.
The messaging
service includes
document and
image sharing.
The addition of
WhatsApp
integration means
(pictured), commented, “The
CAE team is our most valuable
asset and we had identified the
need to provide them with the
best possible work environment
prior to the onset of Covid-19.
Although the short term is
difficult to predict, we know that
this is the right move for the
long-term success of CAE and
will allow us to work even more
effectively with our customers,
partners and suppliers.”
CM.com Business Messaging
platform, an official WhatsApp
Business solution provider.
Commenting on the WhatsApp
integration, Dave Reynolds,
Managing Director of Xelion UK
stated, “WhatsApp integration
works with any WordPress based
website and can be configured in
a matter of minutes.”
THE RECENTLY ANNOUNCED
partnership with 8x8 will allow
Virgin Media Business to
extend its Voice and Unified
Comms portfolio, providing
Public Sector, Enterprise and
SME customers with a host of
new cloud-based and fullyintegrated
communications
tools from 8×8 covering voice,
video, chat and contact centre
solutions.
Under the partnership,
Virgin Media Business and 8×8
will work together to configure
and rollout integrated cloud
services and provide 24/7
support for customers.
Andrew Halliwell, Product
Director at Virgin Media
Business, said: “This
partnership provides our
customers with a globally
leading cloud communication
platform that offers a step
change in how businesses
communicate with their
customers and colleagues. 8×8
is a truly disruptive business
whose relentless customer
focus and innovative products
make them a natural partner
for Virgin Media Business.”
Keith Jackson, Director of
Channel Sales, commented “At
8×8, we are a channel-first
business. With our entire team
100% channel focused, it
means partners always come
first.
“Our training programme
also makes sure our partners
have access to some of the
best training in the industry.
Hosted virtually and
accessible at any time of the
day, in just 2.5 hours channel
partners have the knowledge
and understanding to
configure and build their own
tenants for our Virtual Office
solution – thanks to the
simplicity of the product and
ease of training. This means
accelerated partner sales and
deployment cycles. “
that with Xelion every customer
contact that takes place via
telephony, web chat, SMS or
WhatsApp is organised and
managed in one total solution.
This approach makes service to
businesses and consumers
much easier and more targeted.
The integration was made
possible with the help of the
To read full stories and keep up to date on the latest
news visit www.commsbusiness.co.uk
6 | Comms Business Magazine | June 2020 www.commsbusiness.co.uk
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