CCOOMMMMSS N NEEWWSS
EXPERIENCE headsets rom SS
Call 01403 224450 www.soscommunications.co.uk
BYTES...
HYLAS 4
Avanti Communications Group has
signed an agreement with mgi, an
international voice and data service
provider, making mgi one of Avanti’s
exclusive master distributors for HYLAS
4 services and capacity.
56%
Research reveals over half (56%) of Brits
would stop shopping with a brand if they
experienced slow customer service.
VIGOR 2620LN
DrayTek UK has announced the Vigor
2620Ln – a high-performance router
with VDSL and LTE modems, 2 embedded
SIM card slots for 4G/LTE failover and
Multi-WAN failover for guaranteed
ultra-resilient service.
KONFTEL 800
Konftel has won a Red Dot Award for
Product Design 2019 for its new Konftel
800 conference phone, in partnership
with Struktur Design. The Konftel 800
was unveiled earlier this year and will
go on sale in the third quarter of 2019.
8 | Comms Business Magazine | July 2019 www.commsbusiness.co.uk
C
M
Y
CM
MY
CY
CMY
K
June.ai 2 14/05/2019 14:40:00
Healthcare sector in desperate need of modernisation
COMPUTACENTER HAS LAUNCHED new research
findings that highlight the UK healthcare sector is
hindered by lack of modernisation.
A survey amongst IT decision-makers in the UK
healthcare sector has highlighted that over a third
(36 per cent) of respondents’ staff have asked for
faster digital technology systems, to ensure their
practices run efficiently. Similar demands are also
being made by patients, with over a quarter (26
per cent) of respondents claiming the public have
asked for faster digital technology systems.
Modernising digital technology systems was
and continues to be the top business priority for
2019. According to the survey deploying tablet
devices and Microsoft Office 365 were ranked
as the two biggest technology implementation
targets. Whereas, only 24 per cent of respondents
cited that deploying Windows 10 this year was a
business priority.
Mark Chandiram, Client Director for
Computacenter’s Health and Social Care UK
business added: “A lack of resources and skills
has hindered Trusts’ ability to modernise digital
technology, which means they are now struggling
to meet patients’ and caregivers’ expectations.
Modernising digital technology is vital for enabling
greater efficiency and improving the patient
experience.”
Nimans launches IP device management suite
NIMANS HAS ANNOUNCED a major expansion of its
Compendium IP device management suite which
is designed to give resellers more control of their
customer estates.
Powered by Forgeserve, Compendium enables
resellers to provision, manage and monitor an
unlimited number of devices from the cloud –
and now features three distinctive and tailored
components.
Compendium Connect is a provisioning service
which is fully automated and flexible. Compendium
Engage encompasses device management with
real time remote management. Compendium
Acquire is an automated ordering service based on
streamlined functionality to reduce admin costs
and maximise customer loyalty.
“In an increasingly competitive IP telephony
market we have developed a series of support
elements tailored to help you win more, deliver more
and support more customers,” says Ian Brindle
(pictured), Nimans’ Head of UC Device Sales.
“Our device management suite sits at the
very heart of our unique ‘cradle to grave’ IP
delivery and support service – helping resellers
capture a bigger slice of the burgeoning UC
endpoint market.”
SNOM
LAUNCHES
ENTRY LEVEL
D717
SNOM HAS LAUNCHED the D717,
an entry-level model of the
professional D7xx series of desk
IP phones. Breaking the mould
for devices of this type, the Snom
D717 features a colour display and
unique Snom ambient light sensor.
The D717 also comes with
Snom’s new firmware version 10
preinstalled and supports up to
six SIP accounts, enabling one
phone to host six different user
accounts.
©Jacob Lund-stock.adobe.com
/www.soscommunications.co.uk
/www.commsbusiness.co.uk