•• New revenue streams
• Increased Upsell/Cross-sell opportunities
• Sales Support
• Partner portal
• 8x8 academy training
• Co-marketing p rogram
COMPANY PROFILE
8x8 is a leading cloud provider of voice, video, collaboration and contact centre solutions for
over one million users worldwide. Its technology, 8x8 X Series, helps businesses transform
their customer and employee experience with one system of engagement across voice, video,
collaboration and contact centre solutions, and one system of intelligence on a single cloudbased
technology platform. By bringing the collective intelligence of the organisation to the
hands of every employee, 8x8 enables business to not only meet, but exceed rapidly advancing
• New customer acquisition
• Improved/Increased lead quality
• Higher conversion rates
Proof points
• Longest standing Gartner UCaaS MQ Leader
• Superior Voice Quality (Tolly Group)
• #1 supplier of Midmarket & Enterprise
• UCaaS seats for 13 consecutive quarters
• 1,000,000+ business users
• 2018 Winner Call & Contact Centre Expo -
Best Communications Provider
• Over 165 patents
• Patented Geo-Routing technology
• Global support for 24/7 follow-the-sun
Contact centres
• Knowledge of regulatory requirements in 62
countries
• Global Deployment Teams
PRODUCTS & SERVICES
u Call & Contact Centre
u Unifi ed Communications
u Call recording
u Call analytics
u Web/mobile video conferencing
u 8x8 academy training
CLOUD SERVICES / SOFTWARE - 8X8
www.8x8.com/UK customer expectations.
T: 0333 043 8888
E: uk-partners@8x8.com
@8x8UK
Overview of products & services
8x8 X Series: One cloud solution for Enterprise
Voice, chat, video, meetings, collaboration,
and contact centre across mobile and desktop
devices. Our cloud solution integrates with your
CRM and other systems allowing employees
to have context-rich communication anytime,
anywhere.
The unique selling points
All our customers need to install our solutions
is an internet connection and they can be
completely operational in hours.
Full analytics capabilities powered by AI
enable our customers to make sense of their call
data, for example through a detailed evaluation
of customer interactions or sales calls.
8x8’s advanced training programme equips
partners and end users to change features
at the touch of a button, such as instantly
redirecting calls or adding new users.
The benefi ts to the reseller:
• Leading cloud solution
How a reseller can add the product/service to
their portfolio
We work closely with all our channel partners
to create a bespoke strategy that meets their
specifi c business needs and one that can scale
as they grow.
Get in touch with us to grow your customer
base, build new revenue streams and
increase gross profi ts, with complete unifi ed
communications and contact centre solutions
that will not only delight your customers but
also give you a competitive edge.
Additional Info
Delivering:
• Predictable pipeline of qualifi ed opportunities
• Customer lock-in
24 | Channel Profi les 2019 www.commsbusiness.co.uk
/UK
/www.commsbusiness.co.uk
link