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Programme correct at time of going to press
Event guide • 2021
1045-1135
Cargo: ‘We are family’ – Solving the capacity crisis and unlocking new revenue streams as one
team: pax and cargo
Old boundaries between cargo and passenger operations have been blurred by the Covid crisis with cargo
making its way from belly into cabins. With passenger volumes remaining subdued, the importance of being
switched on to provide cargo handling services has never been so important. This session will explore the
opportunities for best practice sharing between two once disparate elements of the same supply chain who
find their future are more intertwined as a result of the pandemic.
Panellists: Cecilia Guillen, Chief Operating Officer US West, Swissport; Jason Yenor, Sales Account Manager,
JBT Aerotech; Neel Jones Shah, EVP and Global Head of Airfreight, Flexport; Ruben Atehortua Sandoval,
Director Cargo Operations, Avianca Cargo
Sponsored by
Time Session
1140-1230
North America market focus: Restarting, reskilling and rising again after the coronavirus pandemic
GHI invites a panel of leading airlines and handlers from North America to share their coronavirus
comeback stories. After the devastation of 2020, what legacies will Covid have on the way airlines
approach ground handling and passenger processing? How do we drive more efficiency through the supply
chain? Is cargo a core part of the airline business model from here on? And what are the opportunities for
collaboration and automation to help us do more with less?
Panellists: Judith MacDonald, Account Manager, Menzies Aviation; Ingrid Braeuninger, Chief Commercial
Officer, Airport Terminal Services
1200-1430 Virtual One-to-One Meetings
1300-1400 Meet the Airline and Ground Handler Speed Networking
Content Sessions Block Two – 1430-1645
1430-1515
Latin America market focus: Collaboration v Covid
With little direct government support on offer and demand only expected to hit 50% of typical levels this
year at best – Latin America’s aviation operators face another year of monumental challenges. This session
will discuss the importance of stakeholder collaboration in the region, innovation and co-ordinated Covid-secure
travel protocols in enhancing the speed of recovery. How do we work with one another and policy
makers to ensure a safe, efficient and profitable restart for all?
Panellists: Graciela González Cervantes, Head of Procurement - International Airports Contract Specialist,
Aeromexico; Jose Ricardo Botelho, CEO, ALTA; Rafael Echevarne, Director General, ACI LAC
1520-1605
Automation/Digitisation: Safeguarding our stations through smarter tech
The coronavirus pandemic has presented the greatest opportunity in a lifetime to reimagine ground
handling business processes from pushback to passenger boarding. So, what are the most compelling
automation/IT developments out there that can us manage huge layers of extra Covid complexity while on a
reduced resource? What are the digital tools that can come to our aid in 2021?
Panellists: Christopher Meeking, Chief Executive Officer, Avtura; Jad Tabet, Head of International Sales,
Targa Telematics; Ruben Atehortua Sandoval, Director Cargo Operations, Avianca Cargo
1630-1800 Virtual One-to-One Meetings
Americas
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