CCOOMMMMSS N NEEWWSS
BYTES... MITEL ENABLES MICLOUD FLEX AS WHOLESALE
GROWTH
According to GlobalData, the COVID-19
pandemic had had a limited impact on
service providers’ Q1 2020 results. In
fact, some telcos have seen growth
in voice and data traffic as a result of
increased demand for bandwidth and
connectivity.
TOUGHBOOK
Panasonic has launched a new rugged
Android tablet. It is ideal for emergency
services personnel, utilities and field
service agents, as well as transport and
logistics operators, and those working in
automotive.
TELEWARE
Tata Communications is working with
TeleWare to offer TeleWare’s mobile
voice and SMS recording as part of the
Tata Communications MOVE mobility
platform.
OFFERING ON GOOGLE CLOUD
MITEL HAS ANNOUNCED its
flagship private cloud solution,
MiCloud Flex, is now available on
Google Cloud as a wholesale
offering in the United States,
United Kingdom and France. The
solution provides mid-market
and enterprise organisations
greater choice in cloud models
and ensures higher levels of
performance and customisation,
while also offering Mitel channel
partners more opportunities for
growth.
In 2019, Mitel announced the
availability of its Unified-
Communications-as-a-Service
(UCaaS) offering, MiCloud
Connect, on Google Cloud and
has since seen notable increase
in demand for the solution. The
release of MiCloud Flex on
Google Cloud now brings the
benefits of the world’s leading
cloud infrastructure to mid-
CallCabinet integrates Atmos
into Teams
CALLCABINET HAS ANNOUNCED
the general availability of their
Atmos platform for Microsoft
Teams. Atmos integrates directly
into the Teams environment and
delivers Microsoft Azure-based
compliance call recording to
businesses of all sizes.
CallCabinet is working with
Microsoft to certify Atmos under
Microsoft’s new Certified for
Microsoft Teams certification
program for compliance
recording solutions.
The Atmos solution securely
captures Microsoft Teams’
communications across web,
desktop client (Windows and
Mac), mobile applications (iOS
and Android), and desktop
phones. The Atmos integration
for Microsoft Teams does not
require any additional on-device
software or on-premises
hardware. Atmos uses the Azure
infrastructure to capture and
securely store all Teams calls
ensuring the highest standards
in compliance and global data
sovereignty. Call playback,
download, and secure sharing is
possible from any Teams
internet-capable device through
Atmos’ web-based interface.
market and enterprise
customers seeking greater
control and customisation from
their communications via a
dedicated, secure cloud
environment.
For Mitel channel partners
with the appropriate certification
and capabilities, MiCloud Flex on
Google Cloud represents
opportunities for new recurring
revenue streams and the ability
to offer customers an
accelerated path to the cloud of
their choice. The offering builds
on years of experience
leveraging a wholesale cloud
model with UK partners to
effectively support the distinct
needs of the mid-market by
expanding the approach into the
US and France.
Vapour Cloud becomes key
IPOffice partner
AVAYA HAS APPOINTED Vapour
Cloud as one of its key strategic
UK subscription IPO (IP Office)
partners.
The announcement comes just
over 12 months after Vapour was
announced as one of Avaya’s
fastest-growing mid-market
cloud voice partners in the UK,
and four months after the launch
of Avaya Cloud Office (ACO) –
Avaya’s primary public cloudbased
UCaaS offering – in
partnership with RingCentral.
Avaya’s subscription model is
designed to provide partners and
customers with all their
enterprise-ready software,
support and updates under a
single, simple and flexible
contract. And a partner with its
own private network
infrastructure was sought to
ensure the secure, robust
delivery for contact centre
operations and larger SMEs.
Under the new agreement,
Vapour can empower existing
Avaya partners with the ‘engine’
to deliver the subscription
service to their own customer
base.
Tim Mercer, CEO of Vapour Cloud
10 | Comms Business Magazine | July 2020 www.commsbusiness.co.uk
/www.commsbusiness.co.uk