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NDG POWERS ONE-TOUCH PORTAL WITH
TO ENHANCE ITS partner service offering, NDG Supernet, a wholesale
supplier of communications and connectivity services to the
channel, has launched One-Touch, a new partner portal. Developed
in collaboration with Union Street Technologies One-Touch provides
a central hub for NDG Supernet’s partners to manage their customer
base, review billing, and provision new products and services.
Speaking on the inspiration behind One-Touch, NDG Supernet’s CEO,
Alex Bentley, commented, “Setting up services for end users can be a
real pain-point for resellers, often involving repeated data entry and
a lot of toing and froing. As the name suggests, One-Touch is slick,
simple to use and delivers a streamlined service for channel partners.
It has been designed to minimise the time needed to create orders
and to cut down on time spent revisiting and reprocessing orders. If
additional information is required to complete an order, One-Touch
notifies our partners immediately. It can even automate the process
of rescheduling engineer appointments when necessary.”
By integrating with Union Street’s aBILLity billing platform, One-
Touch also enables NDG Supernet’s partners to bill their customers.
Bentley continues, “Using Union Street’s API, we have been able to
harness much of aBILLity’s extensive functionality to power One-
Touch’s billing capabilities.
Vincent Disneur (left) and Alex Bentley (right)
Frameworx to expand bvoip coverage in UK
FRAMEWORX HAS PARTNERED with US based bvoip to expand its
coverage in the UK and Ireland. bvoip provides a range of cloud
unified communications solutions designed to be leveraged by TSPs
and their immediate client bases.
Adam Samuels, Founder, Frameworx commented, “Our
background is in providing innovative, industry leading solutions to
Technology Service Providers across EMEA, in particular the UK and
Ireland. If TSPs want to grow, diversify and thrive they need best in
class solutions for their own businesses while at the same time a
high-performance platform to wrap services around for end-users –
bvoip delivers all these benefits, and more.”
bvoip has developed a centralised voice management platform
for TSPs to maintain Cloud PBXs and remote phone endpoints from a
single pane of glass.
George Bardissi, CEO, bvoip commented “The UK and Ireland are
important markets for us and we are excited about this partnership.
Frameworx has a strong track record of relationship building and
software sales in the UK IT and TSP arena. Having a local strategic
partner that understands our business, can assist with client
acquisition, and knows how to effectively recruit and grow partners
is critical to our success for 2019 and beyond.”