PRODUCTS & S ER V ICES
he green completion industry,
with its ever-changing outlook,
can be tough to crack. “Smaller
aircraft sales are steadier, but with a
growing number of completion centres
competing for the same programmes, it
can be hard to sustain a profitable
business,” says Ron Soret, vice president
and general manager at Aeria Luxury
Interiors. “Finding a niche in the
customisation of business jets has been
pivotal to our success.”
He also credits the centre’s eager and
deeply talented staff – and this is where
being located in Texas’s Alamo city has
paid dividends. “San Antonio has a rich
history in VIP completions, and the talent
pool that goes with that,” says Soret.
“The experience of our staff – coupled
with parent company ST Engineering’s
resources and capabilities in aviation
engineering, refurbishment and
modification – has enabled Aeria to build
a strong track record in VIP completions.”
STRONG START
The company signed its first contract a
year into its induction – a nose-to-tail
green completion, which was immediately
followed by a custom BBJ 777. “This was
nearly unheard of for a new outfitter, and
equally as incredible, the organisation
redelivered the programme successfully,
with great ease,” says Soret.
Aeria attributes its appeal to its
commitment to excellence and ability
to meet targets – crucial to which is an
awareness of the intricacies that can
emerge during custom programmes.
“Our vast experience gives us a critical
understanding of the creativity, focus,
performance and complexity required
for each programme,” says Soret.
While Aeria is perhaps best known for
its completion capabilities, the company
has multiple maintenance programmes
businessjetinteriorsinternational.com
072 JULY 2019
Offering the full gamut of maintenance, completion
and refurbishment services has been crucial to
Aeria Luxury Interiors’ success
T
FULL HOUSE
and after delivery. Offering maintenance
services has allowed the completion
centre to forge long-standing client
relationships and has benefitted its
refurbishment business. “Customers who
are pleased with our maintenance work
have elected to add refurbishment
upgrades with us,” says Soret. “As a
result, minor or mid-level refurbishment
programmes, originally scheduled as part
of a maintenance visit, gain traction to
become full cabin refurbishments.”
With its formula of maintenance,
refurbishment and completion services,
Aeria believes its potential for growth is
strong. “We plan to continue our focus
as an integrated solutions provider for
private jets with a strong emphasis on
VIP completions, while continuing to grow
our maintenance capabilities,” says Soret.
“We also want to build a backlog of
refurbishment programmes, to continue
our upward trajectory to become an
industry leader.”
booked well into 2019. “Maintenance
requests have picked up considerable
speed in the past year, which fits nicely
with our positioning as an integrated
solutions provider offering completions
and maintenance under one roof,” says
Soret. “Simultaneously, we have carried
out work on four narrow-body aircraft,
which allowed our technicians to exercise
their abilities in tackling multiple
programmes concurrently.”
Keeping pace with technological
advancements has become increasingly
important. To satisfy the demand for
reliable inflight connectivity, Aeria offers
various satcom solutions. Ka-band
antenna installations have been
particularly popular.
“The system provides internet speeds
similar to those in a home or office and
allows passengers to enjoy video
streaming, phone calls, music/movie
downloads, access to private company
networks and much more, through one
global network with significantly fewer
signal drops crossing large bodies of
water,” says Soret.
The organisation prides itself on the
quality of its customer relations, before
Aeria has
performed various
maintenance checks
for more than 46
Boeing aircraft since
the company was
established in
2012
AERIA’S FACILITY CAN
ACCOMMODATE TWO WIDE-BODY
OR THREE NARROW-BODY
AIRCRAFT AT ANY ONE TIME
FREE READER ENQUIRY SERVICE
To request more details from Aeria Luxury Interiors,
visit www.magupdate.co.uk/pbji
/businessjetinteriorsinternational.com
/pbji
