DISNEY I NTER V IEW
“It really boils down
to one thing: being
purposeful about
VIP SERVICE REDEFINED: DISNEY INSTITUTE’S JEFF
JAMES TALKS TEAMWORK, PERSONALISATION
AND THE SECRETS THAT AIRLINES CAN APPLY TO
CREATE A LITTLE OF THEIR OWN DISNEY MAGIC
ON THE CUSTOMER EXPERIENCE FRONT
Words by Tomás Romero
aircraftinteriorsinternational.com
034 JUNE 2019
the details”
/aircraftinteriorsinternational.com