CASHLESS PAYMENTS |
24/7 support service and streamline
onboarding and installation processes.
“3C Payment has recognized
the continuing need to develop
and improve service levels ensuring
that service can be one of the factors
to differentiate 3C from the rest,”
says Musgrave. “Investing in
training and developing skills
with localized support across all
offices is paramount for customer
satisfaction and a successful future.”
With the ability to monitor
all systems in real-time, and
with log/database checks and
terminal diagnostics services,
3C Operations teams are able to
identify any issues as they occur
and take corrective action even
before customers notice any
issues in their payments.
Proactively innovating while
providing reliable services to parking
operators remains a fundamental
responsibility of payment service
providers, and ultimately contributes
to the growth and success for
everyone involved. n
Annual Showcase 2020 | Intertraffic World
191
Big investments have been made
Right: 3C Payment
has invested
in training and
developing skills to
ensure its offices
provide the best
possible customer
support
DIGITAL PARKING INNOVATION
says Musgrave. “This allows
merchants to track consumer
spending and even perform simple
transactional functions to improve
customer experience. This value add
is a key factor where merchants are
looking to offer loyalty and provide
a frictionless payment offering to
customers across all locations.”
All this technology can be
supported by the Valina device,
with its colour touchscreen which
can run third-party applications, and
supports multimedia and QR codes.
“Maintaining an agile delivery
engine has been important for 3C to
develop new integrations, and bring
new solutions to market quickly,”
says Musgrave.
Accelerated growth
3C Payment’s biggest asset and value
is its people. The Luxembourg-based
company is now truly international,
increasing its headcount by 50% in
two years across its Luxembourg, UK,
UAE, Portugal and USA offices, and
now boasts 25 nationalities companywide.
in Europe and USA within the
operations team, to strengthen the
GOING BEYOND PAYMENT TRANSACTIONS
Track Customer
Spend
Know & Understand
your Customers
Offer Targeted
Loyalty Rewards
Use In-App
Functionality
Deliver frictionless
payment experiences
Competitive Rates
and Pricing
CONTACT US TODAY ABOUT DIGITAL PARKING SOLUTIONS
VISIT US AT
BOOTH 01.227
3CPayment.com | sales@3CPayment.com |
21-24 APRIL 2020
1005564_Intertraffic World TTI_3C Payment Luxembourg S.A.indd 1 25/09/2019 14:14
/3CPayment.com
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