| CAR PARK MONITORING
Above: The PMC
dashboard can
display an overview
of specific events
across an entire
network of car parks
Left: How
the PMC works.
Crucially all data
is stored in, and
therefore accessed
from, the cloud
Annual Showcase 2020 | Intertraffic World 199
Monitoring center
The monitoring center is the
operation’s head and eyes. Operators
get an overview of events on the
parking lots assigned to them,
communicate with customers via
intercom and solve service cases.
They do this by accessing a
dashboard that provides an overview
of each sector.
Where necessary, technicians on
the lot can create and send tasks to
operators. Remote operators can also
manage long and short-term parking
cards and reservations.
Mobile operators
The mobile technical operators use
mobile applications to receive
notifications about given tasks from the
monitoring center. For each task, they
find the parking lot and equipment
names, status and accident descriptions
attached. Following the service
intervention, the mobile operator
provides details about the finished task.
Parking management
Car park or property managers use
an overview of all necessary
information via the management
dashboard. This includes car park
status, occupancy, parking cards,
equipment status and mobile operator
tasks. Managers also have access to
controlling and reporting functions.
Data, data, data
Important data from each individual
car park is automatically saved to the
cloud. From there, the data is
available for individual management
departments. This smart and modern
solution eliminates the problems
associated with physical storage.
Data saved this way can be further
processed and used for the creation
of a wide range of reports, predictive
models or analyses to make further
improvements in the future. n